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L.A.T.S.S (Adref Ltd. Tenancy Support)

Local Authority Tenants Support Scheme

Introduction

The Tenancy Support Project is for homeless people and those threatened with homelessness. It provides support to people in order to sustain and maintain their present tenancy through floating support and also resettlement packages. The scheme is available to Merthyr Tydfil County Borough Council Tenants.


Background

Adref Ltd manages the Project in partnership with Merthyr County Borough Council.

Introduction
Background
The Aims of the Project
Key Objectives
What does it offer to client's
The Support
Information
How Does it Work?
How Long Will Support Last?
Telephone Support

 

The Aims of the Project

  • To provide support to Client’s to maintain and work towards a stable housing environment.
  • To provide support for vulnerable homeless people or those at risk of homelessness and to reduce the number of failed tenancies.

Key Objectives

· To decrease homelessness and increase social inclusion.
· To reduce the number of failed tenancies.
· To provide a range of support and assessments to all vulnerable groups.
· To provide ongoing support through the utilization of the Transitional Housing Benefit funding in conjunction with local authority.
· To identify individual support needs and establish support services at an identified level, in conjunction with other agencies.
· To assist with integration into local community, establish links and utilize local amenities.

WHAT THE PROJECT CAN OFFER CLIENT’S


The Support

· An appropriate level of resettlement and floating support can be offered according to need.
· This support can vary in duration.
· The project operates a Keywork system incorporating a support plan.
· The support plan is kept by the Client and a copy by the Support Worker.

The Support Worker can offer support and advice on issues such as:

· Assistance with accessing accommodation, including negotiation with Local Authority.
· Budgeting, using budget plans.
· Accessing services, i.e. Drug, Alcohol, Mental health, and further Education.
· Liaison with Social Services.
· Liaison with Probation Service.
· Tenancy issues i.e. Rent Arrears/Housing Benefit/Living within the terms of the tenancy.
· To maximize each tenants take up of welfare benefits.
· Advocacy, mediation and dispute management.
· To review support needs on a regular basis and refer Client to external agencies for more specialized support if necessary.
· Ensuring emotional well being.
· Crisis intervention.
· Planned withdrawal of support, tailor made problem solving plans.
· Exit interview to find out the Client’s experience of support and an opportunity to comment.

INFORMATION

What is the Merthyr Tydfil Local Authority Tenancy Support Project?

This project provides floating support to vulnerable homeless people or those at risk of becoming homeless. The support is designed to enable you to sustain or maintain a tenancy with the assistance of a resettlement package and floating support. This will help you gain the knowledge, skills and confidence to maintain independence and your own tenancy.
A ‘support plan’ setting realistic goals to work towards is drawn up between you and your Support Worker dependent on your individual needs and monitored regularly.


How Does it Work?

When an offer of accommodation has been made (if appropriate) a meeting will be arranged to discuss what help you need to move, this could include help with DSS, Purchase of furniture, Connection of utilities and other practical things you need to do.
It is also an opportunity to meet with anyone else involved in supporting you, so that everyone is clear about the support they offer, for example this may be a social worker.

The Support Worker will begin work with you towards your ‘support plan’, which will include the goals that you want to achieve. The duration of, which will be dependent on the support, required.

This applies if you hold an existing tenancy, provided that there is a vacancy on the project at the time.


How Long Will Support Last?

This will depend on your support needs, which will be reviewed regularly.
When support is no longer needed, it will be withdrawn in a gradual and planned way, ending in an exit Interview with the Project Worker. This will give you an opportunity to say if your support needs were met, and where you will be encouraged to suggest ways of improving future services of the project.

Telephone Support

The Project Worker is based in Merthyr Tydfil and telephone contact is available within office hours, with an answering machine facility where messages can be left to retrieve.
Tel: (01685 350099)

Charity No: 703130 - Company No: 2459797 - Email to garth.villas@virgin.net

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